Last updated: 31 July 2026
Binwali respects your privacy. This policy explains what information we collect through binwali.com, why we use it, and the choices available to you.
Who we are
Binwali is a Pakistani Eastern fashion business based at Bosan Road, Multan, Pakistan. You may contact us at info@binwali.com or on WhatsApp at +92 300 1234567.
Information we collect
We may collect your name, email address, phone number, delivery and billing address, account details, order history, product selections, support messages, and any information you provide when requesting a return or exchange. Our website may also collect routine technical information such as IP address, browser type, device information, security logs, and essential cookie data.
Binwali currently accepts Cash on delivery only. We do not collect payment-card details through the website.
How we use information
- To confirm, process, deliver, and support orders.
- To create and manage customer accounts.
- To provide order tracking, returns, exchanges, and customer service.
- To protect customers, prevent misuse, and keep the website secure.
- To maintain business, accounting, and legal records.
- To improve our products and shopping experience.
- To send marketing only where you have chosen to receive it, with an option to unsubscribe.
When information is shared
We may share only the information needed with delivery and logistics providers, website hosting and technical service providers, professional advisers, and public authorities where disclosure is legally required. Service providers may use information only for the service they perform for Binwali. We do not sell customer personal information.
Cookies
WordPress and WooCommerce use essential cookies to keep the cart, checkout, login, account, and security features working. You can restrict cookies in your browser, but essential shopping features may then stop working correctly.
Retention and security
We keep information only for as long as reasonably needed to complete orders, provide support, prevent fraud, maintain required business records, and meet applicable obligations. We use reasonable administrative and technical safeguards, but no online system can promise absolute security.
Your choices
You may ask us to review, correct, or delete personal information that is no longer required, subject to any records we must retain for orders, accounting, security, or legal reasons. You may also opt out of marketing messages at any time.
Children
Our online store is intended for customers who can lawfully place an order. We do not knowingly seek personal information from children without appropriate involvement from a parent or guardian.
Policy changes
We may update this policy when our services or requirements change. The latest version and update date will remain available on this page.
Contact
For privacy questions, email info@binwali.com or message +92 300 1234567.