Last updated: 31 July 2026
These terms apply when you browse binwali.com or place an order with Binwali. Please read them together with our Privacy Policy, Shipping and Delivery Policy, and Returns and Exchanges Policy.
About Binwali
Binwali is a Pakistani Eastern fashion business based at Bosan Road, Multan, Pakistan. Contact us at info@binwali.com or on WhatsApp at +92 300 1234567.
Products and availability
We aim to present accurate product names, descriptions, prices, dimensions, fabric details, and photographs. Colours may vary slightly because of lighting, photography, printing, and screen settings. Availability can change before an order is confirmed. If an ordered item becomes unavailable, we will contact you and will not substitute another product without your agreement.
Prices and payment
Prices are shown in Pakistani rupees. You can pay by cash on delivery or bank transfer. Bank-transfer orders receive free delivery. After the payment has cleared and the order is confirmed for fulfilment, Binwali will issue a unique, single-use 10% discount coupon for the customer’s next order. Use your Order ID as the bank-transfer payment reference.
Orders
Submitting checkout is an offer to purchase. An order is accepted when Binwali confirms it for fulfilment. We may contact you by phone, WhatsApp, or email to verify an order. We may cancel an order where stock is unavailable, customer details cannot be verified, delivery is not reasonably possible, or fraud or misuse is suspected. We will explain the reason where appropriate.
Delivery
We deliver across Pakistan. Delivery normally takes 3 to 5 working days after order confirmation. Delivery costs PKR 249 when the order value after discounts is below PKR 2,500. Delivery is complimentary when the order value after discounts is PKR 2,500 or more. Bank-transfer orders also receive complimentary delivery. Remote locations, public holidays, weather, security conditions, and courier disruption may cause delays.
You are responsible for providing an accurate address and reachable phone number. Additional delivery cost may apply if an incorrect or incomplete address causes a parcel to be returned and sent again.
Returns and exchanges
Eligible items may be returned or exchanged under our Returns and Exchanges Policy. A request must be made within 7 calendar days after delivery. Items must remain unworn, unwashed, unstitched, uncut, unaltered, and in their original condition with packaging and labels.
Website accounts
You are responsible for keeping your account and password secure and for providing accurate information. Tell us promptly if you believe your account has been used without permission.
Acceptable use and intellectual property
Binwali website content, branding, product copy, layouts, and original media may not be copied, republished, or commercially used without permission. You must not interfere with the website, attempt unauthorised access, submit unlawful content, or use the store for fraudulent activity.
Liability and customer rights
Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. To the extent permitted by applicable law, Binwali is not responsible for indirect loss that was not reasonably foreseeable from an order. Our responsibility for a product issue is handled through the remedies described in the Returns and Exchanges Policy and any additional rights available under applicable law.
Questions and disputes
Please contact us first so we can try to resolve any concern fairly. These terms are governed by the applicable laws of Pakistan. If a concern cannot be resolved directly, either party may use the remedies available under applicable law.
Changes
We may update these terms for future orders. The terms displayed when your order is placed will apply to that order unless a change is required by law or agreed with you.